Wonder what the back end software is there. With Exchange reply-all storms are a thing of the past. I don’t have to convince anyone of anything to stop a reply all storm. Takes 2 minutes of setting up a transport rule. But the admin needs to be experienced enough to know that.
Semi_Hemi_Demigod@lemmy.world 4 weeks ago
It was Oracle so they probably have a terrible internal email server that will have reply-all storm protection in a year or two.
I was working with the customer service software devs to migrate my team from Salesforce’s Desk.com (because Oracle hates Salesforce) and they said it would take 18 months to make a dropdown that you could type in and select a macro for a ticket. Eventually they gave up.
slazer2au@lemmy.world 4 weeks ago
Is there any other way to describe Lotus?
CarbonatedPastaSauce@lemmy.world 4 weeks ago
Enough said. You have my sympathy.
bitchkat@lemmy.world 4 weeks ago
I just talked to an oracle employee. They are using outlook/exchange/teams now and have moved on from Beehive.