Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

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ResoluteCatnap@lemmy.ml ⁨2⁩ ⁨months⁩ ago

That’s what we were doing. It can still happen. If the item isn’t received back by Amazon for some reason then they charge you for the product again, even if 6+ months later.

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