The word hang up threw me off a little given the context
yesman@lemmy.world 2 months ago
The national suicide prevention hotline is almost always too busy and callers often need to wait on hold. They’ve calibrated everything from the hold music, the script, and the recorded voice to keep callers on the line.
This factoid splits people pretty evenly between those who find it horrifying and those who find it hilarious.
I should say that according to the hotline, the changes made to the hold system has resulted in 100,000 fewer hang-ups per year.
Noedel@lemmy.world 2 months ago
Professorozone@lemmy.world 2 months ago
This is interesting. Source?
neidu2@feddit.nl 2 months ago
Are you telling me they intentionally avoid playing Van Halen - Jump to anyone put on hold?
Brickhead92@lemmy.world 2 months ago
No, you see the trick is to play Jump by Van Halen exactly once at the right time followed immediately by Killing in the name of by Rage Against the Machine.
This combo is super effective… As long as the stay listen until the end.