Because it’s faster?
Comment on Posting the shopping cart theory because people had questions in a separate thread
paddirn@lemmy.world 3 months agoI actually use this rationale for why I don’t use the self-checkout lanes. Why should I do the work for the grocery store that they should be paying somebody else to do?
zeekaran@sopuli.xyz 3 months ago
ByteOnBikes@slrpnk.net 3 months ago
My local supermarket added 8 self checkout machines, and removed almost all the cashier lanes.
For a year, they pushed everyone towards the self checkout. Every… Body. Old people were clogging up the Customer Service section because they want a human. The machines constantly failed to scan, and people would just shrug and pretend like it did.
The deviants started to realize it’s super easy to steal, as they can just pay for 1/10 of their groceries and “forget” to scan a lot of things. They started to lock up a lot of merchandise, and you need a human to unlock it.
So now they have hired security guards to then scan receipts, as well as follow people in the parking lots.
The whole supermarket is kind of a shit show. I counted 5 security guards to 2 workers when I was last there. I also do my shopping elsewhere.