Yeah actually, any non-spam email should always address you by name and that’s a rule. Many services also have this in their e-mail footers “This e-mail is for XXXXX” etc. because a typical mass sent garbage mail won’t know your name.
Comment on Google sends emails that 100% look like phishing
Moonrise2473@feddit.it 4 months ago
They know my name, yet they wrote “Dear Google Workspace Administator” as the most generic phishing attempts.
rxin@lemmy.blahaj.zone 4 months ago
Trainguyrom@reddthat.com 4 months ago
When I worked the email marketing opt out queue I relied heavily on the “this email was sent to [email address]” because 9/10 reports that the opt out didn’t work, they had setup forwarding from one email address to another
Rhynoplaz@lemmy.world 4 months ago
Were you expecting a Google employee to notice the issue, think “Uh oh, I better let Moonrise know about this!” and type out an email for you?
Vent@lemm.ee 4 months ago
Email templates are ubiquitous and can easily insert names and any other variable.
Moonrise2473@feddit.it 4 months ago
Do you know that’s trivial to write a marketing email like
“Dear <name placeholder>…”
I get that Google is just a startup with limited resources and can’t afford expensive marketing tools, but this is a basic feature offered in every transactional email software, even free ones
Hector_McG@programming.dev 4 months ago
I doubt more than 6 people at Google knew what it was.