Comment on Global IT outage: Airlines, businesses affected by CrowdStrike, Microsoft issues
mobius_slip@beehaw.org 4 months agoMicrosoft chose to work with these people and accepted their faulty input. How is it not Microsoft’s fault?
If you had a Samsung fridge, and you willingly put a bomb in the fridge, would you blame Samsung when your fridge explodes?
Microsoft gives you the freedom to install software that runs with the same level of privilege as the kernel itself. You’re the one that chose to install defective software, and then give it kernel level permissions. You put a bomb in your computer and now you’re blaming Microsoft after the bomb exploded.
Most of who got hit though was people who contracted with crowd strike directly though. Its not like Microsoft pushed crowdstrike onto people.
Because Microsoft isn’t responsible for every program that runs on their OS.
CrowdStrike is an EDR that enterprises choose to install. The bug was caused by a dodgy content bundle update, which is something that’s meant to be 100% safe but evidently they found and triggered a bug.
Not every enterprise runs crowdstrike, so it’s not Microsoft’s fault. I was having trouble finding out what happened because our computers were working normally, lol. The XKCD comic tipped me off.
orca@orcas.enjoying.yachts 4 months ago
It’s what happens when you put too many eggs in one basket. You see a similar house of cards when you look at package managers in the software dev space. Single point of failure.
The reality though is that Windows computers not running the CrowdStrike agent were not affected. This one falls on CS, but there is a much larger problem at play. Also, auto-updates are a plague, especially on a kernel level. That’s just insanity.
IrritableOcelot@beehaw.org 4 months ago
Yeah the issue is that so many companies were at the intersection of two monopolies – either one failing has catastrophic effects, and there’s no backup plan.
orca@orcas.enjoying.yachts 4 months ago
A backup plan probably involves using some other company/service that can suffer the same fate 😭
IrritableOcelot@beehaw.org 3 months ago
I mean any technology solution can suffer the same fate, but you would hope that it wouldnt be an issue at the same time.