Comment on math checks out

burrito82@feddit.de ⁨6⁩ ⁨months⁩ ago

• dogsoahC@lemm.ee ⁨6⁩ ⁨months⁩ ago

  Not necessarily. They could be constantly ever so lightly above the average value, but then once in a while, a really low value comes along and drags the average down. What you’re thinking of is the median.

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  • BehindTheBarrier@programming.dev ⁨6⁩ ⁨months⁩ ago

    Easily achievable if you only take calls in working hours. Then all working hours will have more than average calls per hour for a day.

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    • Natanael@slrpnk.net ⁨6⁩ ⁨months⁩ ago

      You can also continously have above average per worked hour for the staff if you keep firing people, because then calls per person keeps going up

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  • then_three_more@lemmy.world ⁨6⁩ ⁨months⁩ ago

    Maybe they’re taking the average for each day over the whole 24 hours, but the call centre only operates from 9:30-4:30.

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  • Michal@programming.dev ⁨6⁩ ⁨months⁩ ago

    Yeah, like at night it falls down to 0

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• Railcar8095@lemm.ee ⁨6⁩ ⁨months⁩ ago

  That would be true for the median, but not for the average

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