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Comment on Steam will stop issuing refunds if you play two hours of a game before launch day

Ehhh, I’m actually (surprisingly) gonna disagree here. Obviously there are special cases, where the game worked in EA and had some game-breaking crash on release, but those are the exception and not the norm.

If you played a game in EA, you know more-or-less what you were getting on release. You know the developer’s communication style and their release cadence, and you’ve literally played the game. I would like to see this time limit extended back to maybe 30m/1hr, but I don’t see a problem with reducing it if you’ve already experienced parts of the game.

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andrew_bidlaw@sh.itjust.works ⁨2⁩ ⁨months⁩ ago

I would like to see this time limit extended back to maybe 30m/1hr (it may be different in ways you don’t like), but I don’t see a problem with reducing it if you’ve already experienced parts of the game.

The problem is some games don’t even start at 30m point. Interactive introes and tutorials are here to misrepresent the future gameplay. Especially with a trick like making you have all power ups before having them all taken from you to grind them back. Take Skyrim where real game starts somewhen at Helgen after a starting dungeon.

Add there games that have it’s own launchers them being a problem to log into while the timer is already ticking.

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- ThunderingJerboa@kbin.social ⁨2⁩ ⁨months⁩ ago
  And those are fundamental problems with the 2 hour refund system but the loophole they closed just makes sense. You shouldn't be able to play a game for 48 hours while its in AAA "early access" Ie you preorder the game's special edition (Starfield and that new ubisoft star wars game are doing this) and you can play the game a few days before launch but since the game isn't released you can get a no questions refund. To be honest, I assume those kind of games already followed the 2 hour restriction but I guess it was very uncommon until very recently but now this is a new way for Publishers to screw consumers because it means consumers can start playing before embargoes for game reviews come out.
  
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TropicalDingdong@lemmy.world ⁨2⁩ ⁨months⁩ ago

If you paid for EA, that’s 100% on you and I don’t think a refund should be available at all (after the initial time limit, of course). You paid for an unfinished game and that’s exactly what you got. It literally doesn’t matter what the game releases as.

Yeah I mean I agree with that, but its also on the developer too to… to just maybe finish the game before release? Like if a half finished product is what you made and what you release and you and your customers are cool with that, great. But thats not what EA is.

Idk yeah. Yeah I think that maybe you shouldn’t be able to charge for early access. That would simplify the whole thing. I don’t think gating it makes more sense.

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- SkyezOpen@lemmy.world ⁨2⁩ ⁨months⁩ ago
  Smaller devs can use EA to secure funding to complete the game. I’m not against it. Hell, some of my favorite games I played in EA and they were absolutely worth the money even unfinished. Most notably rust, 7 days to die, Valheim(!!!), rimworld… OK I like survival games.
  
  Then we have whale milking factories like star citizen, but that’s where due diligence comes in. Read reviews, watch gameplay, enter with realistic expectations and you won’t be disappointed.
  
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  - TropicalDingdong@lemmy.world ⁨2⁩ ⁨months⁩ ago
    
    absolutely worth the money even unfinished.
    
    I completely agree with it in principal for supporting the smaller development teams.
    
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gila@lemm.ee ⁨2⁩ ⁨months⁩ ago
I completely disagree. A dev conceding to release in early access = a dev committing to later release a finished product which the early accessor will also receive a license to play. Without the latter part, early access becomes a moot system in principle, just a pathway provided by platforms to monetise unfinished games, which may never be finished.

And the value proposition for that finished product shouldn’t be affected at all by its pre-launch state. Early access isn’t for the benefit of consumers. That many games remain in “early access” for an extended period of time (such that sufficient gameplay value can be extracted prior to the end of early access) isn’t really anything to do with the concept of early access itself.

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