Comment on IT nags me everyday to update iOS, but they didn't approve the update...

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lvxferre@mander.xyz ⁨9⁩ ⁨months⁩ ago

[Note for readers: my top comment was rather off-topic, as I focused on development. OP has two additional layers of complexity - IT bureaucracy and corporate environment.]

I don’t think that I’m failing to see the forest for the trees. I think that the key difference is that I’m not willing to give the stupid a pass to cause harm; and because of that I don’t think that devs should go out of their way to protect those [in your words] “ignorant as fuck” users, even if they’re the majority.

Once the devs provided the security patch, informed the user about it, and informed the user about the consequences of not applying that security patch (in clear and layman-friendly words), their job is done. Going past that to ask the user over and over about it, with no way to turn it off, is 1) patronising, 2) assumptive, and 3) belittling.

Exaggerating it a bit, it’s a lot like someone knocking at your door and asking:

If the devs allowed everyone to opt out if it meant no longer getting annoying messages, a huge majority of them would do exactly that

Advanced settings, sane defaults, and automatic updates exist for this reason. If the user is so ignorant that they’re unable to realise why they should at least consider to apply the sec patch, they’re also too ignorant to turn automatic updates off.

yes, a vulnerable device is a danger to others, it isn’t always only impacting just that user

Again, not the devs’ fault. The user shouldn’t be treated as something unable to be held responsible for the harm that it causes. And when they cause someone harm, they should be blamed.

That backtracks to the OP, with the IT nagging the user to update the software but not allowing them to do so. In those situations, the IT shouldn’t be acting like those shitty devs, who think “if you annoy the user enough it’ll obey you”; they should be asking the user/employee why they’re not updating their software, even if it causes a risk for the company.

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