LifeInMultipleChoice@lemmy.world 3 days ago
I can answer the question for you now. Apple doesn’t have the ability to change your password, update your 2FA phone number, or in your case because the account must have been created 10+ years ago and never updated to 2 factor which I believe is required on near every Apple device, they cant change your security questions eirher. The account is likely lost for good if you can’t go to iforgot.apple.com and get the reset information correct/kick off an account recovery. If you have an apple device the easiest/quickest solution is going to the Apple support app, clicking reset password, choose help someone else as you are likely signed in with another account, and enter your info there. If 2 factor is on, it should ask to confirm the phone number on the account, send you a code, if you get that right it may ask for your passcode you used on an Apple device previously (like 4 or digit pin). If you get that right… you can change the password then and there, if you don’t have the phone number… The account recovery option it presents is your only option.
FenrirIII@lemmy.world 3 days ago
I just found out all of that for myself this morning. The problem is the account is now region-locked to China and only a Chinese phone number is accepted for the MFA.
anarchy79@lemmy.world 3 days ago
That’s actually pretty impressive if they pulled that off.
You fell for phishing or something?
FenrirIII@lemmy.world 2 days ago
Nope. I haven’t used the account since like 2014. Between then and now, how many sites have been hacked? Probably had an old crappy password they got and used that to steal the account. Can’t change the email address though.
anarchy79@lemmy.world 2 days ago
I feel yah. About one year after AI really started coming around, I got inundated with login attempt notifications and 2FA verification requests. I’m in IT and I’ve never seen anything like it. And now they’re getting really good. Just a few years back I had a phishing mail I even almost fell for. It was really well made. Then I backed up and figured, and I went into a VM instance, downloaded the shit and monitored what it was trying to do, and I was like, fuck, I didn’t fall for this, but ENOUGH PEOPLE will for sure.
It’s a brave new world, my friend.