Comment on IT support work be like
NielsBohron@lemmy.world 9 months agoDefinitely. I don’t really do anything that is particularly sensitive, so I only have 3-4 standard passwords (that meet the most common complexity criteria) that I separate by how sensitive the information/service is, but if I truly needed more, I would absolutely be using a 3rd party password vault. I just don’t have the need right now, so I haven’t bothered.
What gets me is the people that don’t know their own passwords, don’t know how/where to look them up, and don’t even understand how to reset their passwords (because they can’t log into their own email). I don’t even know how they function in modern society.
Trainguyrom@reddthat.com 9 months ago
I worked support for a phone manufacturer for a while and helped a lot of poor lost souls struggle to get back into their Google accounts on their new and replacement devices. I got a lot of them in, but some may have never gotten out of authentication hell