Comment on UK train operator nationalised by government after 30 years of privatisation

• fx242@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  I never understood the complain of DB (and overall German trains), but I only use them once a year. Now for the ticket selling machines… Wtf designed these, they are easily the worst customer experience I’ve ever got on a ticket machine ever! Also the app. Why??

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  • TheBrideWoreCrimson@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

    The fucking app is a perfect demonstration of what happens when a company has way too many middle managers who have to justify their existence somehow. So instead of helping to efficiently get people from A to B, they just keep adding and “developing” useless features for like 0.01% of users.

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• zwerg@feddit.org ⁨3⁩ ⁨weeks⁩ ago

  I regularly use both. British trains are much worse than DB. Thats not to say DB as great, but there is at least a high speed network. The UK has… St Pancras to Folkestone, about 100km. Oh, and large parts of it aren’t high speed at all.

  DB is also much clearer about engineering work (of which there is a lot at the moment…), recent experience landing at Stanstead suggest its a pot luck whether there will be a train or a chaotic bus replaceme service. The fractured nature of the British system really doesn’t help - where do I even go to check the status when there are so many operators. Who even operates that line?

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  • ohulancutash@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

    Service notices for the whole network can be found at nationalrail.co.uk

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  • GardenGeek@europe.pub ⁨3⁩ ⁨weeks⁩ ago

    Okay, that actually sounds worse. As someone who’s had to put up with DB’s unspeakable delays quite often lately, I wouldn’t have thought it could get any worse.

    It just occurred to me that Italia is set to join us soon as another private operator on the prime routes. Hopefully, we won’t have to deal with the same operational chaos as you do (on top of the crumbling infrastructure).

    In any case, have a great day (and a smooth trip next time)!

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• Pringles@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

  I have taken the train in many countries, and Germany was one of the weirdest experiences because I expected deutsche Gründlichkeit and got one of the shittiest ticketing machines imaginable, then boarded a train after over an hour of waiting because all trains were delayed, but was told off for having the wrong ticket because it was a direct train and I bought a ticket for the snail train, which I didn’t know was a thing. The train stations were clean though.

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• MrPoletki@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

  bro, you have double decker trains.

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