This is what happens when you design games by quantifying everything into a number for a spreadsheet so a manager can read a report. Bet they did a playtest with their “target” audience aka non-gamers Sony wants to convince to buy a PlayStation for this game remember execs and shareholders only care about growing the player base. And some manager looked at the playstest numbers, noticed that many people couldn’t finish the section. And then ordered the team to make sure 90% of non-gamer playtesters can finish the game.