Comment on Ugh, here we go again, gotta get ready for a bunch of bullshit
01189998819991197253@infosec.pub 1 week agoThey’ll need some sort of proof that you tried to cancel the “appropriate” way. The screenshot in OP’s post should suffice. Always have for me.
sp3ctr4l@lemmy.dbzer0.com 1 week ago
Yep! In my own history, sometimes they just believe you without proof, but yeah, they do often ask for some kind of proof and usually that is just basically screenshots like this. Might take em a while to process it in the ‘escalated support’ tier, or what not, but yeah it generally does work.