They definitely lost sales because of how horrible the user experience was/is, too.

Remember how the store launched without a fucking shopping cart so you had to buy each game as a separate transaction? Pepperidge Farms remembers that Epic isn’t even capable of the most basic of features required for an online store.

Of course, they’ll never get a cent out of me after they pulled that scumbag move of putting games on sale without ever asking the devs - they put games that hadn’t even released at like 50% off!