Comment on Asked LA Fitness to cancel my membership, they offered to freeze it for $10/month instead
PumaStoleMyBluff@lemmy.world 1 week agoI read it the opposite, if you freeze for 5 months then come back, have $50 of credit towards your first 1-2 bills
JoshuaFalken@lemmy.world 1 week ago
To my reading, both ‘fee’ and ‘billed’ indicate the customer will be charged an amount to regain access. If it were as you suggest, I think it would have been worded differently, to provide more benefit to the customer. Maybe something along the lines of:
‘When you are ready to come back, your membership reactivation will be prorated to reflect freeze term payments.’
As it is, I can see both interpretations. Which might be on purpose to surprise people who turn up at the gym after a few months break, banking on an eye roll and the fee to be paid so they can get on with their workout.