I’m the VP who actually knows how the things work. So after I solve your problem I:

Write the instructions in an email for the 4th time and send it to everyone involved (your name was probably in CC list too, sorry about that)

Double check the internal documentation and add a bit about windows update going rogue

Notice the logs say I’m the only person to ever look at this doc

Send a second email about reading our documentation (now you’re also in the BCC list somehow, sorry about that)

Get a text from my wife to see if I’ve left work yet

Email our Microsoft rep and CC IT to chastise them about the update but also to see if this violates our SLA so we can get some credits

Check on the status of the SSO epic, since none of this would have happened if that had gotten finished in Q1 '22 like it was supposed to

See no one has been assigned to any tickets in that epic since the last time something like this happened 15 months ago

Spend 10 minutes daydreaming about opening a bike rental shop in Amsterdam

Email the DoE about making sure the SSO epic ends up as an OKR in Q3