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Comment on Epic Games needs Fortnite players to "help pay the bills" as the multi-billion-dollar company raises V-Bucks prices while making Battle Passes and Crew way worse in value

Lost_My_Mind@lemmy.world ⁨12⁩ ⁨hours⁩ ago

Well…I lost access to my email account assosiated with my Epic Games login.

I emailed them, and they kept refering me back to this automated process that just kept asking me to check an email.

I don’t have access to that email.

So I contacted them, and said I’m not going to buy any games from them, because as far as I know, this account could be taken away at any time, since I can’t access the assosiated email. All they gotta do is say “security check, we sent a code to your email. Use it to login”. If that happens, I’m locked out of my epic games account.

That was 2 years ago. I had the same issue with steam, since steam also used that email account. I forget what steam did to verify, but I remember I had to jump through some hoops. But then they switched my assosiated email.

I actually JUST realized that my tivo account had the same issue. I called them, they didn’t even make me jump hoops. They just said “oh, you have a new email? Yeah yeah, thats fine, it’s switched. Should we change your password? No? Ok. Have a nice day.”

So now it’s 2 years later. Total money spent on Epic? $0.

Total money spent on Steam? Well…I don’t have an exact total, but I figure it’s maybe $1000? Now keep in mind I’m 1 person. How many other people are in my situation who just moved on and forgot about Epic? They don’t fill any niche where they’re needed in the space. It’s not like GOG where it’s DRM free, and they’re the only ones that do that. Epic’s library is probably entirely available on Steam. Yeah, I’ll take your free games while I can still log in, but I’m not paying a dime until my email situation is resolved.

I feel zero sympathy for Epic games, and if they go out of business, oh well.

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Ryoae@piefed.social ⁨11⁩ ⁨hours⁩ ago
That problem can be applicable to any service where you lost an e-mail, you know you’re registered to them, but for some reason they didn’t think things through enough about these kinds of scenarios happening. So they just subject people to automated circle-jerking or asking for blood samples to prove you’re with them before even lifting a finger.

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- MrFinnbean@lemmy.world ⁨11⁩ ⁨hours⁩ ago
  What youvare talking about? Any good service does not let anybody who contacts them change the login email just because they say they have lost the access to it. Thats like basic security.
  
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- Lost_My_Mind@lemmy.world ⁨11⁩ ⁨hours⁩ ago
  I just remembered I had to do the same thing with Sony, and Nintendo. Nintendo had me verify some games I had bought. Sony was a bit weirder. They asked me which games I had been playing. But it didn’t come off like verification. It sounded like the guy at Sony was bored and lonely. He was just like “Sooooo, what’cha been playin?” And I was like “uhhhhh…I guess Grand Theft Auto?”
  
  I felt bad in saying that my playstation usage had dropped DRAMATICALLY the past 10 years. I barely turn it on.
  
  And then he says “says here you haven’t played in a while. Any other games you’ve played recently?”
  
  Uhhhhh, no?
  
  And thats when I realized he was asking for verification purposes.
  
  So far, Yahoo, Hotmail, and Epic are the only services that won’t let me back into my service. The rest have all had other ways.
  
  Now to be fair, yahoo has a way you can pay them money to have an expert look into things. But I refuse to pay money for some guy in India to tell me I need to log into hotmail and give him the code. Then shut down and take my money without resolve when he finds out I can’t.
  
  I know the passwords. I just can’t log in, because they both want security codes sent to other services I have no access to.
  
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talos@feddit.org ⁨12⁩ ⁨hours⁩ ago
I have my mail on a smaller email server with pretty strict spam filters. The epic games 2nd factor emails take a while to get through to me for some reason, so I’m in the same position as you. Tried to switch to the account email to my Gmail account, but they denied the request. So yeah, definitely not going to buy anything else from them, as they’re not very helpful.

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- Lost_My_Mind@lemmy.world ⁨10⁩ ⁨hours⁩ ago
  And that’s the thing. Two years ago, I didn’t understand all the hate Epic gets.
  
  Now? I’m viewing it as a temporary free service. I’ll download your free games…but I also know this could all be taken away from me at any moment. Even if they somehow fixed my issue today, at this point, I’d still be hesitant to buy from them over steam. Whereas, if they’d have fixed my issue two years ago, I probably still wouldn’t get the hate they get.
  
  I get the hate they get now though, and they deserve it.
  
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  - talos@feddit.org ⁨3⁩ ⁨hours⁩ ago
    There was always a reason, why I mostly buy Physical on PS5. At least in 15 years I can still play day one versions of all those games :D
    
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TheSeveralJourneysOfReemus@lemmy.world ⁨11⁩ ⁨hours⁩ ago

Well…I lost access to my email account assosiated with my Epic Games login.

my only regret is that I had celeste over that account, but it’s no biggie because it’s not exactly expensive either. i also had fez but gawd the puzzles in that game, i tried to solo it and of course i couldn’t get a lot out of it. than i found out that the final puzzle bruteforced by reverse engineering, so i’m at piece now, i’m not dumb after all.

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