Comment on Block ditches 4,000 staff, because AI can do their jobs
Paradox@lemdro.id 23 hours agoKind of
They’ve had several address resolution centers around the country, where reviewers look at mail and figure out it’s address. They don’t physically handle the mail, it’s an image on a screen.
Iirc they’ve been doing it this way since the 70s
scintilla@crust.piefed.social 19 hours ago
No? For everything they can they just use OCR and then send it on its way without a human having ever seen it sometimes. If the hand writing is bad enough that the machine can’t figure it out that’s where the human reviewers come in.