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Knock_Knock_Lemmy_In@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

Sell franchisees a complicated and fragile machine. Prevent them from figuring out why it constantly breaks. Take a cut of the distributors’ profit from the repairs. “It’s a huge money maker to have a customer that’s purposefully, intentionally blind and unable to make very fundamental changes to their own equipment,”

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