Oh yeah, 100% I played for the first ~3 years OW was out and had a blast for the first two

It was after that where I started getting good and saw the flaws of the game. As you said, too many characters counter other characters, and the constricted 6v6 (and later 5v5) made individual performance stressful in many games

If you’re looking for a similar (but imo much better/laid back experience) then TF2 is a great game, where the medic supporter is the strongest class in the game