Comment on Game developers desperate for you to join their Discord "server"
Pika@sh.itjust.works 2 days ago
I refuse to join any of these in protest, and when I can’t submit bug reports via public forums I will rate the negatively.
I am firmly against using closed chat platforms such as discord for informational and support.
Years down the road obscure issues with the game are going to be unavailable either due to the server being abandoned or inability to look for issues soley due to everything being on discord now. I refuse to take part in it.
I’m only in one discord that is based off a game, and that is satisfactory exclusively because I was in the alpha program so It seemed right that I joined the main discord after the alpha ended.
Truscape@lemmy.blahaj.zone 2 days ago
I haven’t seen many steam games that don’t use the steam forums… is there a particular example that isn’t using them?
Pika@sh.itjust.works 2 days ago
Many of them “use” them, as in have them enabled to allow for members of the community to use them, and sometimes they might offer patch note releases for updates via the announcement system or major issue posts, but most of them don’t actually provide support and assistance via them or even moderate them at times. Huge problem actors are inde studios but, even large producers have the issue. My latest one that I tried to post a bug report to is Phasmaphobia, which locks all support to their discord, but like most games don’t do official support via the forums.