Comment on My Bank Recently Changed Their Interface to Move Money Between Accounts

<- View Parent
SanctimoniousApe@lemmings.world ⁨3⁩ ⁨days⁩ ago

I’m aware why it happens, but if even you are aware then that means you know what I’ve said is true. As such, it seems you also should know that you’re not designing for the best interface, but just the one that the largest proportion of the masses are able to use well enough to win out over alternatives in a quest for market domination. Dumbed-down wins in the numbers game, but isn’t necessarily the “best” interface.

Another part in the numbers game is cost. As someone reminded me recently, the “best” solutions rarely win over ones that are “good enough,” but cost the end users less. Technology’s history is veritably littered with superior options that lost out against their competition because of such cost differences.

source
Sort:hotnewtop