Comment on Booking.com ignored me after my bedbug nightmare
biscuitswalrus@aussie.zone 2 weeks agoFirst party sites are how my credit card gets leaked every single time. The incompetence is thorough at every level.
My personal trick is even in my own country to get new travel credit cards regularly. The first one I got was scammed on my first booking. I alerted the hotel and they said it couldn’t possibly be them. They’re the only company that ever got those details it can only be them.
archonet@lemy.lol 2 weeks ago
I’m not saying you can’t do that, but booking.com or Expedia could just as easily be hacked. They might invest more in security, but they also have a much larger attack surface. Furthermore, when you use a third party site, your credit card details usually won’t be passed on to the hotel directly, that’s true – but then, when you arrive, third party reservations (which only have a virtual card on file from the third party site) usually need you to provide a credit card for incidentals. So one way or another your card details will end up in the hotels system.
Travel credit cards are always a good idea, or pay in cash, just be prepared to have to leave a deposit with the front desk for damages (that you’ll get back if you don’t trash the place) if you choose to pay with cash. Dealing with the hotel directly, though, will almost always drastically reduce your headaches. Need a refund? Just talk to the front desk or management. Need to change your stay dates? Call the front desk directly. No waiting in a queue for an available operator in a call center in India, no “well the hotel has to approve of it before we can […]”, no bullshit.
I am legitimately trying to save you the headaches I watched probably hundreds of different people go through for five years on night audit, and almost every time it was a problem I couldn’t solve, it was because it was a problem created by a third party site.