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Ilovethebomb@sh.itjust.works 3 weeks agoThis is why I don’t actually blame them for wanting a police report, the laptop will have gone through their system, been scanned and processed, all the way through to final delivery. Looking at the information they have, I don’t blame them one bit for being sceptical.
This is an extraordinary event.
TauZero@mander.xyz 3 weeks ago
I agree that OP is in the best position to report the crime to the police - they are closest to the police station, they have video evidence, they literally know who the thief is - but it should not be their responsibility! OP has done nothing wrong and there are no measures they could have taken to prevent this crime (other than not shopping online at all). If OP gets a police report, OP is taking up the task of being the victim, and then BestBuy has no legal obligation to refund them at all, other than out of the kindness of their heart. Rather, BestBuy is the victim in this crime, same as if the item was stolen off the shelf at their warehouse and scanner records forged. It is their responsibility to file a police report, if they want the numbers in their system to add up. Only then could they ask OP to kindly provide the video evidence to help them out, and they’d be lucky if OP would give it to them, having no obligation to do so.
Ilovethebomb@sh.itjust.works 2 weeks ago
Life’s not fair.