Finally, some real examples, where EGS is better than Steam, that actually impact people and might make them use EGS. Price is probably the most important one. If someone from Argentina pays like half as much on EGS as they would on Steam (don’t know how much it actually is), because EGS actually accepts their local currency and they don’t have to pay in USD or something, then it makes sense to switch to EGS

Also, EGS is better for devs than Steam, with revenue share, now even more so, as mentioned in the post. I don’t think a lot of people will buy on EGS solely for that reason, but it is something.

The OP says global preloading and gifting are going live soon

That’s why I mentioned them. You basically said, people (maybe unjustly) talk shit about EGS because of missing features like that, when they also have some advantages over Steam, and then talk about the most mundane stuff. “I might not be able to pre-load this game, but at least I can cap my download at 13468kb/s.” Those two are not the same.

It was very convenient to have everything in one place

As I said, with the button to switch to the Chat inside the Steam app, it’s basically the same. What is the real difference of clicking that button and switching to a different app, compared to clicking that button and switching to a new screen inside the same app? I genuinely can’t think of one. You could argue a separate app is better, because now you can open both apps at the same time in split screen, so you can browse the store or community pages, while chatting (I wouldn’t do that, but it’s possible).

I’m not sure the discounts offered via bundles on Steam are an overall better deal compared to Epic offering cashback of 5% on everything, sometimes increased to 20% (like now)

Probably not, most of the time, and this post doesn’t detail what bundling for EGS means. Steam has normal game bundles and the Complete-your-Collection bundles, which is dynamic and can give some extra discounts.

However, with Steam keys from legit third-party sites, you might get an even better deal at times, maybe better than on EGS, so I don’t really know where it’s the cheapest.