I once got a call from a telecom marketing department because I rated a customer service agent with a 9 out of 10. When I told them it was not for anything the agent did, just that the store the support was in was extremely difficult to find, the caller got a bit aggressive. Like they expected me to shit talk this poor lady who had been so nice to me, just hard to find, and it was all corpo’s fault. The store wasn’t properly branded and signaled. She couldn’t take any comment that was negative on the company, just on the employee. So I told her how ridiculously stupid that system was. That I wanted to change my score to a perfect ten, comment, the best employee this company has, even better than the CEO. The caller got obviously upset. Told her to write down that if they ever call me again I will immediately cancel my contract. She went with, is there anything else I could help you with? Which is call center code for “I want to hang up”.