Well, in a commercial space, at least if you’re big enough, asking sales reps for deep tech info is the norm. They are supposed to find an engineer and get them to answer.
If you’re a big enough customer, you set the norms.
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JuxtaposedJaguar@lemmy.ml 3 days agoTheir opinion is stupid, but I’m also not sure what you expected when you asked some random sales rep for deep technical info.
HK65@sopuli.xyz 3 days ago
Treczoks@lemmy.world 3 days ago
I contacted both technical support for commercial systems and later their booth on a big technical trade fair (CeBit Hannover), and got basically the same opinion both times. The first was definitely no “Sales Rep”, and the people at the booth were a manager and an engineer.
But I agree, their opinion is stupid.