Comment on Tech disabled and locked NTP to profit if RTC is wrong

MigratingApe@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

• Thorry84@feddit.nl ⁨1⁩ ⁨week⁩ ago

  I agree, but with a security device this is probably not the best idea. Any kinds of tampering physically would most likely trigger the alarm, sometimes in a way that can only be fixed by calling a tech. Software tampering if you do get it connected would probably have the same result.

  We’ve had this at work once, they were doing some remodeling and somebody accidentally hit a sensor with a large machine. The sensor was destroyed and the alarm went off (even though it wasn’t even “on” at the time, as it was in the middle of a day). No codes on the panel could turn off the alarm, not even our super duper override code. We called support, they gave us a temporary override code and even that one didn’t work. They said with physical tampering a tech must come by on location to tell the system all is OK. We had to work for 4 hours that day with the most annoying alarm sounds in the background. The worker that hit the sensor was very embarrassed about it.

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  • MigratingApe@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

    And it did not occur to you to disconnect the siren? :D

    I don’t know what country you are from and what you use but you are extremely overestimating the level of complexity of these “security devices”.

    Everything is clearly described in installation and service manuals. Everything is available from the manufacturer. You can install these systems DIY if you’d like. Disconnection of a sensor is a security event which triggers alarm no matter if it was armed or not. How to handle this is described in manual. The shitty support that couldn’t handle it speaks volumes about their competence.

    The service codes which should be unique to each client and installation are reused on every system that given contractor installs. After a brief gig my brother had as a technician, he knew service codes for all banks and jeweleries in the radius of 150km… That disarms the alarm at wish and can modify settings :)

    And you are worried that you might compromise the security by DIYing it? :)

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    • Pika@sh.itjust.works ⁨1⁩ ⁨week⁩ ago

      Yeah, and even then, if you’re worried about it triggering the alarm, just contact your local dispatch ahead of time and be like, hey, I’m trying to modify my alarm and my service company is not being cooperative with me. So if you get an alarm to my address within the next like two or three hours, disregard it means I messed something up. Local dispatch will be more than understanding

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