Comment on LW will send me PMs about mod reports, but the mod report inbox is ALWAYS EMPTY
MrKaplan@lemmy.world 3 days agothat’s odd, the query for those unresolved reports should be finding the same things you’d see in the reports view on the website or jerboa.
do you have a specific example where you can’t find a report? i can take a look at that and probably find the reports.
you can also both in jerboa and also on lemmy-ui select to show all reports, not just resolved ones, which might help identifying them?
PillowTalk420@lemmy.world 3 days ago
That’s what I do already (the reports do show, but not as unread/unresolved), but I mean the main issue is that I am not getting any kind of notifications on either interface for them. I only find out about them because there’s a bot that automatically DMs me if there are unresolved reports sitting in queue for X amount of time.
MrKaplan@lemmy.world 3 days ago
report counts will show next to the shield icon in the top right, to the right of the PM/mention bell icon, if there are any.
there is a small possibility that our logic for sending these messages is incorrect, but you’re the first person i see mentioning this while we’ve had this for a pretty long time already.
PillowTalk420@lemmy.world 3 days ago
I mostly use an account on a different instance, and had just assumed it was merely a federation thing; but I’ve been on this account the last few days due to an issue on Pawb and finally noticed it’s not notifying me here, either, outside of the DMs.
Could it be something on my end maybe? I’ve mentioned this to the other mods in FoodPorn on our discord before and they don’t have this problem.
MrKaplan@lemmy.world 3 days ago
reports don’t federate in all cases.
currently, only accounts on the community instance get 100% report coverage, as they are sent only to the reporter’s instance, the reported user’s instance and the community instance currently. afaik this is supposed to get better with lemmy 1.0 eventually, but this is what we have to work with for now. resolving reports on another instance won’t resolve them on LW, unless you remove the associated post/comment. this should however not impact visibility when you do check on your LW account.