Comment on I need a cheap part to fix a bread machine that's under warranty. "We can send you a new machine."
otacon239@lemmy.world 3 days ago
Had the same issue with two vacuums in a row. Both broke within a couple months and couldn’t be reasonably serviced. Ended up with a 10-year-old used Kirby that feels like it should have a pull cord starter. Absolute beast of a unit and almost every piece can be replaced.
Showroom7561@lemmy.ca 3 days ago
Don’t even get me started with vacuums! We have a Shark vacuum that was gifted to us. It works great, and I have no complaints… except for this one thing:
The hose had split one day, and having looked at a few videos on how to fix this common problem, I got to work.
Shark, with their engineers, made it so that the hose has a wire running through it, making it impossible to fix this very simple problem.
I call up their service, because the machine was still under warranty. They wanted me to VIDEO CALL showing the issue with the hose, then claimed that the hose was a consumable item and not covered under warranty! Like, WTF?? I argued with them, and they finally agreed to replace the hose with shipping at my expense.
Infuriating.
I do remember older vacuums being way more serviceable. My only real complaint about older vacs is that they tend to use disposable bags, which I hate (another consumable!). But when it comes time to replace this, I will be shopping around for the most repairable models.
PancakesCantKillMe@lemmy.world 3 days ago
Yes. I have emptied many disposable bags and kept on using them. Takes five or ten minutes and is a filthy job (don’t rip it!), but quicker than chasing down more bags.
Showroom7561@lemmy.ca 3 days ago
LOL. We have a robot vacuum that self-empties into a larger bag, and we do empty that one many times over 😂