or failing some purity test on his political opinions

How about cancelling a tour and disappointing all the fans who had bought tickets to that tour, because he disagrees with a joke that one of his fellow bandmates made because of its political content? Because he cares more about his own personal brand image and tickets to his latest children’s movie than he does about his and bandmates and his biggest supporters. I think that’s a bit more than “failing some purity test”.

I know he is a person with a good heart

No, you don’t. You can’t. His detractors can’t claim to know he has an evil heart, either. None of you know him personally, and it’s a kinda gross degree of parasociality to think you do.

(fwiw, I personally don’t hold what I’ve seen of his pro-Israel comments against him too much. I think he’s wrong, but I’m more inclined to agree with you that he doesn’t have an understanding of it, especially since the comment I saw him make was in the immediate aftermath of the October attacks in 2023. If he’s made pro-Israel comments since about January 2024, that starts becoming inexcusable in my eyes.)