Comment on Watching ads while grandma is choking on a fish bone
Pwnmode@lemmy.world 8 months agoThat seems unnecessary. You have them on the phone and they have the ability to guide you through it. It’s not like they should have to text or email you that information. You aren’t guaranteed to have a data signal or be on a cell phone or something to receive a text or email.
tehmics@lemmy.world 8 months ago
I don’t really agree at all.
The overwhelming majority of people are going to be calling from a cell phone with data access now. It’s time to consider including data access to emergency services w/ emergency roaming functionally just like we do with calls and sms. A system can and should be built out to provide emergency gps, video + information services like we described and live video calls. We have the technology we just have to cut through bureaucracy.
Providing advanced smartphone functionality in emergencies could be hugely beneficial.