Comment on No more Bosch for me..
CameronDev@programming.dev 1 week agoI still think its unnecessarily rude to call someone’s opinion/experience “pathetic”.
The rest, I absolutely agree with. Its not a Bosch problem, its that specific model of dishwasher for that specific user problem. If I were in their situation, I would return the dishwasher.
FuglyDuck@lemmy.world 1 week ago
OP reports loss of functionality. Functions, that are, quite frankly standard features on all IoT machines. Functionality which, frankly, you paid for, and which in no way actually require homecontrol to use.
only if you find it acceptable to not have full functionality. “you can put it on an isolated network”… is very much like “let them eat cake.”
Particularly if you consider the trend to force this in all sorts of things- ranging from toasters, refridgerators, ovens, stovetops, coffee makers, etc. Inorder to adequately protect mimizie the risks associated with these devices, you’d have to have a dedicated network for each one.
and yes, the reason they’re forcing you to use the home control app to get these features is to intrude into your privacy.
Notifications aside, none of the functions it enables require internet access, or even network access. There’s exactly zero reason to put it on the network. And as for notifications, I don’t know anyone that’s going to rush home or stop what they’re doing to put dishes away the moment the machine is finished cleaning them. is it possible you’re an exception to that? sure. I guess. but the vast majority of people- in my experience- won’t be finding anything that actually requires internet for to be all that useful.
Which- in case there was any confusion- is why they shut off functions people use all the time. To force people to use their app. Which, if they weren’t some how making money off that app, ask yourself why they’d care?
They’re making money off the app. which suggests they’re selling something they get from the app. (I suppose they could be using your IoT devices to mine crypto when you’re not using it… but that’s got it’s own issues.)
CameronDev@programming.dev 1 week ago
The feature removal is nuanced thing worthy of more discussion. If Bosch had sold the dishwasher with a rinse button, and then disabled it via a firmware patch, I would be pissed as well. If Bosch are advertising a cloud only featured without making it clear its cloud only, also pissed. But Bosch shipping a dishwasher without a rinse button, that is less clear. Not all offline dishwashers have a rinse (I had an IKEA without a rinse cycle), so whether it is a standard feature or not is open for debate. It could be as simple as Bosch deciding to prioritise a difference cycle button instead? Features being removed from products is unfortunately nothing new, in all industries there are numerous examples, the only difference here is that with their app, Bosch can add it back in.
Remote start is the main reason for having it networked. They also advertise it with home assistant/homekit/googlehome/alexa connectivity, which isnt for everyone, but for some, that is a sellable feature. So its not necessarily true that the app directly makes money, it could simply be a feature that helps sell more machines.
Bosch are EU based, so any collected data should be protected by GDPR, although Im not EU, so they could be screwing me if they want. (I am also not a gdpr lawyer, so correct me if i am wrong here). I’d trust Bosch a lot more than a Chinese/US manufacturer, but I isolate it out of an abundance of paranoia.
Blue_Morpho@lemmy.world 1 week ago
When Bosch disables old Home Connect users in 15 years, that’s exactly what will happen.
They are screwing you. There was no reason for them to spend development money and servers that require constant money for maintenance to disable features on your dishwasher if there wasn’t profit.