My guess is this part
I want to know how much I have to work.
To her it might have sounded like you don’t want to work as much while she doesn’t have a choice because it’s her unit. She is already stressed enough so she doesn’t want someone complaining on top of that.
null_dot@lemmy.dbzer0.com 3 weeks ago
Yeah so explicitly saying “I want to know how much I have to work” is what set her off. It would probably upset most people.
Obviously this is supposition, but she’s probably under a lot of pressure because they’re under staffed. She’s probably working really hard to help the patients in her care, going way above and beyond what’s expected or required in the regs simply because things need to be done and there’s no one else to do them.
She’s desperate for help, and the person that gets assigned to her calls in advance to ask whether it’s going to be busy?
I can see that it may have seemed like a reasonable question, but when posed to someone who’s overworked the response is to be expected.
Can I ask what you would have done with the information? Like if she just said “sure we have n patients”, and that had exceeded the regular for patients to nurses, what would you have done?