Comment on Doordash deserves it's fate
pedz@lemmy.ca 4 weeks ago
My sister uses doordash and there’s always something wrong. Yet she insists on trying again and again, and I can’t understand why.
I have never used them or Uber or others like this, and refuse to do so. They exploit their workers, they charge exorbitant fees, and when something’s wrong, it’s nobody’s fault.
If I want food, I go get it myself. I’m my own delivery boy! And contrary to a lot of people delivering food, I will not park on a sidewalk or in a bike lane.
The one thing I will say positively about DoorDash is that when something is wrong with the order, it is really easy to report it and receive fair credit in the app instantly.
I’ve been trying to order directly more often, to avoid fees and tips, and if something is wrong it’s almost always a hassle to get any kind of credit without going back to the store in person. I barely want to go in the first place, so having to go back just to get $3 doesn’t really make sense.
That’s their model, they make everything easy and take the loss. But after everyone started using them, they can do whatever they want.
I remember 10 years ago a collegue is telling me that that Amazon was great. You order something, it arrives and if there is an issue with the order, you can order a replacement by yourself and it will arrive before even you returned the first item. Few weeks ago I had an issue with an order and you need to contact the customer service for a solution. Chat was not working, you can request a call back but it wasn’t working either, they give you a number to call but it isn’t working. 4 years ago it was much easier to contact them.
Agreed. At some point in your life, time becomes the biggest luxury, so I very much prefer spending a couple of extra bucks on higher quality stuff to the hassle of returning cheaply made trash.
From what I have seen when she orders doordash, it’s also a hassle to get something fixed (because it happens often), and half the people will not eat at the same time than others, because the order is half wrong and they will deliver the rest, eventually.
I guess if you’re always ordering alone it’s not a big issue, but she’s always ordering multiple meals and I can’t recall one time where it all went smoothly. There is always something wrong that has to be fixed, gotta contact them, get it fixed, it takes time and not everyone has their food at the same time.
From my perspective, it just sucks to order for a group with doordash. It would be better to just have one or a few people of the group to go get the food directly at the restaurant.
I really can’t understand people that live in a city with restaurants close to them, and still being unable to get off their ass and walk/cycle/drive to get their food.
The only time I order food directly from restaurants is when I’m in the countryside or a rural area with friends or family, and the to and fro time would be unacceptably long if I’d go grab it myself.
mwproductions@lemmy.world 4 weeks ago
I have a friend who hates grocery shopping, so they get their food delivered, but then constantly complains about nonsensical substitutions. They’re not wrong that the substitutions don’t make sense, but there’s a really easy way to ensure you get exactly what you want…