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This is to the Admins. How far behind are you guys and gals? I submitted a ticket like about a month ago and got an answer yesterday? Do you guys and gals need help?

⁨12⁩ ⁨likes⁩

Submitted ⁨⁨22⁩ ⁨hours⁩ ago⁩ by ⁨Patnou@lemmy.world⁩ to ⁨support@lemmy.world⁩

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  • slazer2au@lemmy.world ⁨21⁩ ⁨hours⁩ ago

    You know the admins have lives right and Lemmy is 100% a volunteer thing. Having a response SLA isn’t a thing.

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    • CeeBee_Eh@lemmy.world ⁨2⁩ ⁨hours⁩ ago

      Yes, they are aware. Hence the “do you guys and halfgals need help?” offer.

      They’re acknowledging that people are busy, and instead of being demanding they’re offering help.

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    • ieh@lemmy.world ⁨18⁩ ⁨hours⁩ ago

      This. :) Although they added me recently because they had put out a call for volunteers and I responded, and apparently I didn’t scare them too badly. ;-)

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      • logi@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        Maybe you should take OP up on his offer to help too?

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  • ieh@lemmy.world ⁨18⁩ ⁨hours⁩ ago

    That’s an interesting take on getting a reply. lol.

    I don’t see that you made a reply to the ticket. Does this mean your issue has been resolved?

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    • Patnou@lemmy.world ⁨6⁩ ⁨hours⁩ ago

      Lol like a week after. I fixed it myself. But what if someone had a non fixable issue it would take a month to get a reply?

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      • ieh@lemmy.world ⁨6⁩ ⁨hours⁩ ago

        I already mentioned that I was recently added, did I not?

        Also, please do not assume that because a particular issue did not get addressed quickly that NO issues get addressed.

        I’m glad to hear your issue has been resolved.

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  • betterdeadthanreddit@lemmy.world ⁨21⁩ ⁨hours⁩ ago

    fedihosting.foundation/positions/

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