This is to the Admins. How far behind are you guys and gals? I submitted a ticket like about a month ago and got an answer yesterday? Do you guys and gals need help?

Comments

• slazer2au@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  You know the admins have lives right and Lemmy is 100% a volunteer thing. Having a response SLA isn’t a thing.

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  • ieh@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    This. :) Although they added me recently because they had put out a call for volunteers and I responded, and apparently I didn’t scare them too badly. ;-)

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    • logi@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      Maybe you should take OP up on his offer to help too?

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  • CeeBee_Eh@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Yes, they are aware. Hence the “do you guys and halfgals need help?” offer.

    They’re acknowledging that people are busy, and instead of being demanding they’re offering help.

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• ieh@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  That’s an interesting take on getting a reply. lol.

  I don’t see that you made a reply to the ticket. Does this mean your issue has been resolved?

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  • Patnou@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Lol like a week after. I fixed it myself. But what if someone had a non fixable issue it would take a month to get a reply?

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    • ieh@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      I already mentioned that I was recently added, did I not?

      Also, please do not assume that because a particular issue did not get addressed quickly that NO issues get addressed.

      I’m glad to hear your issue has been resolved.

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• betterdeadthanreddit@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  fedihosting.foundation/positions/

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