Virgin Media fined after hanging up on customers trying to cancel contracts

Comments

• thehatfox@lemmy.world ⁨2⁩ ⁨days⁩ ago

  For a bit of added context to compare against the £29 million fine, Virgin Media reported a profit last year of £3.9 billion.

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  • ordnance_qf_17_pounder@reddthat.com ⁨2⁩ ⁨days⁩ ago

    A simple business expense, then.

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  • mjr@infosec.pub ⁨2⁩ ⁨days⁩ ago

    Understood. Filed under “insufficient deterrents”.

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• Armand1@lemmy.world ⁨2⁩ ⁨days⁩ ago

  If you ever encounter this, please remember that you can go to another provider, ask them to switch you over and you can do so without ever talking to Virgin Media. That’s what I did last time.

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• BrightCandle@lemmy.world ⁨2⁩ ⁨days⁩ ago

  They made billions as a company last year, they certainly made more out of this stunt than the piddly £28m fine. Handly worth the regulator bothering if its not going to actually take an action that dissuades them from doing this again. Just the cost of business.

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