Australia’s biggest bank regrets messy rush to replace staff with chatbots.
Bank forced to rehire workers after lying about chatbot productivity, union says
Submitted 1 day ago by BrikoX@lemmy.zip to technology@lemmy.zip
Submitted 1 day ago by BrikoX@lemmy.zip to technology@lemmy.zip
Australia’s biggest bank regrets messy rush to replace staff with chatbots.
grandel@lemmy.ml 19 hours ago
Why lie about the bot’s productivity? What was the bank trying to achieve with it?
Sxan@piefed.zip 19 hours ago
Þe makers of þe bad decision were probably executives. Þey were almost certainly trying to protect executives' jobs.