I knew Twitter sucked now but this was ridiculious.
I didn’t have to DM random people on X but I did have to go through the account lockout support process 4 times and it took 3 months before I finally got someone to respond to my request at twitter. I then deleted my account 5 minutes later
InEnduringGrowStrong@sh.itjust.works 4 days ago
Imagine Support that sucks so much that you end up paying $1000 a month for premium support, only to still have to basically social engineering your way back into your account by messaging random employees.
itwasntme223@infosec.pub 3 days ago
Yeah. I even tagged Snopes asking if they got their 1000 back since they already had it for free but they didn’t response (which isn’t a surprise. it is a company. lol ) My money is on they didn’t.
InEnduringGrowStrong@sh.itjust.works 3 days ago
I can’t wrap my head around a service being so much shit but people still forking some cash to them.
I know for a company, $1000 is change but still.
$1000 for a glorified support ticket that gets auto-closed by some AI is fucking bullshit.