Comment on Unity issue an apology on Twitter for "confusion and angst" over the runtime fee policy.

TheSpookiestUser@lemmy.world ⁨9⁩ ⁨months⁩ ago

• hitmyspot@aussie.zone ⁨9⁩ ⁨months⁩ ago

  Also any apology for how it was perceived rather than what was done is worthless.

  It’s pretty speak for I’m sorry you are stupid and expendable.

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• assassin_aragorn@lemmy.world ⁨9⁩ ⁨months⁩ ago

  RuneScape 3 recently made an extremely controversial change, and I think they handled the apology perfectly. When they finally made changes and dropped some heavily disliked things, they opened with “we messed up”. Unity needs to do the same thing here if they want a chance to rebuild

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  • Dark_Arc@social.packetloss.gg ⁨9⁩ ⁨months⁩ ago

    Jagex is respectful not the company I’d look to for inspiration in terms of correcting past mistakes 🙂 For the uninitiated, they legally gaslit the community when they made their first major controversial change roughly a decade ago by “removing the feature” then “adding” the same feature with a different coat of paint.

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    • assassin_aragorn@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Which feature are you thinking of?

      And the only reason they’re decent about mistakes is because of the plethora they’ve accumulated. By no means does that mean they get to it quickly nor fix it adequately all the time. But in the grand scheme of company fuck ups, that’s still one of the best. It says more about everyone else than it does Jagex. Still, I appreciate they can flat out say they fucked up.

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      • Dark_Arc@social.packetloss.gg ⁨9⁩ ⁨months⁩ ago

        The Squeal of Fortune, replaced by Treasure Hunter.

        But in the grand scheme of company fuck ups, that’s still one of the best.

        I really don’t know about that. They seem to do it so regularly that it’s been a borderline abusive relationship over the years. Back when the Gowers ran the company, things operated much more smoothly and particularly the pay-to-win aspects were completely absent.

        There’s no other game I know of with a subscription, pay-to-win loot boxes, cosmetics store, season pass, and bonds. There’s also no other game I’m aware of that has overhauled its combat system to such controversy that it split the game in half (and seemingly most people play the old version) – the closest being Minecraft. There’s also absolutely no game where the developers regularly say “that’s engine work so we can’t do it”, when they own their own engine.

        I still like RuneScape, but at this point I’ve completely given up on PvP in the game and anything resembling fairness. I just expect Jagex to do everything they can to try and entice me to give them more and more money for … ultimately … less.

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