This.

Only about one in twenty of recorded ‘crime’ is ever solved. I don’t know whether that includes posting a tweet (aka non-crime hate incident). That’s recorded crime (if they’ll let you record a crime).

Same view as you: got turned away with that same phrase “civil matter, sir”.

I’m guessing that the real figure is maybe 1 in 100 at best. I’m sure I saw a pod cast of that undercover detective (Pete® B-something?) who was evicted from the Met who said the figure was in that ball park. Can’t find it or remember his name. Bah!