Comment on I'll just wait for my doorbell to ring, thanks.
Num10ck@lemmy.world 3 weeks ago
i got an email from Verizon, confirming my order shipped. If i want to track the order i had to create an account. then i create the account and click to track it and theres no tracking info, just trying to upsell me warranty and accessories. i go to chatbot support and it tells me to go to the same link without tracking. so i call verizon and fight through the terrible voicebots to get a person who gives me the tracking number… which actually doesnt exist for 3 more days, since it hasnt actually shipped yet. when it actually ships via UPS the website offers to hold my package for pick up if i click a link… but then i need to create a ups account first. then i do that and it says oh we cant hold this package because of the senders rules.
TachyonTele@lemm.ee 3 weeks ago
Fyi there won’t ever be a tracking number for any package until it’s in a box, a label is printed and slapped onto it, and it’s in a truck.
glimse@lemmy.world 3 weeks ago
Unless something changed in the past 3-5 years, that is not true. I used to sell a lot on Etsy and eBay and both created a tracking number as soon as you generated the label. If you checked it right away, the USPS site would say they hadn’t processed the package at the post office yet.
TachyonTele@lemm.ee 3 weeks ago
If it’s not shipped there’s nothing to track.
BigDiction@lemmy.world 3 weeks ago
lol I can tell you’ve never worked in fulfillment. Whether an order has been shipped is something you need to track.
nsfwpls@lemdro.id 3 weeks ago
The tracking number is on the label. There’s a tracking number as soon as the label is created, before it’s ever printed or slapped on a box. Whether or not a customer is given the tracking number when the label is created is a different story.
I’ve had plenty of tracking numbers that just take me to a page that says “label created - USPS/UPS/FedEx awaiting item” until the carrier receives it. Some won’t give me tracking until it’s been picked up by the carrier, because there’s no point tracking an item that hasn’t shipped, but the number still exists.
Num10ck@lemmy.world 3 weeks ago
yep thats when they should announce that it shipped. not when the order was entered. and it shouldnt take a $177Billion dollar consumer company 3 days to get a box out the door.
TachyonTele@lemm.ee 3 weeks ago
Work in a warehouse, and then come back.
Num10ck@lemmy.world 3 weeks ago
i have, was so fun! way better than a desk job, just doesnt pay.