Comment on Blizzard may have violated the UK GDPR following my 2019 Data Erasure Request
theneverfox@pawb.social 2 weeks ago
I think you’re going about this wrong. You need to represent this as a potential legal issue so they pass it off to the legal department, who will then do things to cover their ass
You don’t want to threaten, just make it legalese enough to make customer support get nervous. Something like citing GDPR sections and expressing your concerns that they have not properly complied with your legally mandated request, then officially requesting all data they still have on you and citing that section of law
vikingtons@lemmy.world 2 weeks ago
I’ve attempted to contact their legal dept to no avail. do you have a contact number or address for end users to reach out to?
theneverfox@pawb.social 2 weeks ago
Smart…well damn, if they’re that blasé about it I’d consider it a public service to escalate. You could contact Microsoft’s legal department, they might take it more seriously
You could also reach out to an organization like the ACLU in your country, they may or may not do anything with it, but they’ll probably make note of it at least. It could push them to take action in the future
vikingtons@lemmy.world 2 weeks ago
I’ve reached out to the ICO, hadn’t thought about it but I suppose I could try MS legal as well. Good idea
theneverfox@pawb.social 2 weeks ago
FWIW, I respect you for going this far, and doing so intelligently. It might just be a little thing, but it’s fighting for your rights. Every inch matters, because they’ll take them all from us if they can