Comment on IPhones' default photo format is HEIC, something that Windows doesn't open by default.

• _cryptagion@lemmy.dbzer0.com ⁨5⁩ ⁨weeks⁩ ago

  It might be something wrong with the camera or phone they used, but the format is solid.

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  • sanguinepar@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

    Maybe, although it’s multiple people, so seems like it wouldn’t be a camera fault.

    Possibly it’s how they are getting to me - I don’t get them directly, they come to via someone else, and I think the someone else may be getting them via WhatsApp (which I don’t use).

    So in fact it’s maybe the compression from WA, rather than an issue with HEIC? I should have thought of that before!

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    • _cryptagion@lemmy.dbzer0.com ⁨5⁩ ⁨weeks⁩ ago

      I’m sure you don’t need telling, but just in case, I would check the meta data to see when the last time the file was edited. If it matches when they sent it to you, that’s the cause.

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      • sanguinepar@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

        Ah, good shout, thanks I’ll do that 👍

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