Comment on why are fax machines still used by medical systems?

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BearOfaTime@lemm.ee ⁨1⁩ ⁨week⁩ ago

“embedded in many workflows”

Key statement right there.

And once people see that that really means, and what it would take to move past it (including time, cost, and risk), they may start to understand.

It became the de facto way to send stuff with high confidence it went to the right place. Then tech addressed the paper-to-paper over one phone line issue with modem banks into a fax server. So all the same fundamental comm tech (so fully backwards-compatible), but a better solution for the company with that infrastructure. Such a company has little motivation to completely change to something new, since they’d have to retain this for anyone that hasn’t switched. Chicken-and-egg problem, that’s slowly moving forward.

It’ll be a long time before it’s gone completely. Perhaps in 20 years, but I suspect fax will still be around as a fallback/compatibility.

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