Comment on Facial Recognition That Tracks Suspicious Friendliness Is Coming to a Store Near You
Catoblepas@lemmy.blahaj.zone 2 weeks ago
About a month ago, Israel-based Corsight AI began offering its global clients access to a new service aimed at rooting out what the retail industry calls “sweethearting,”—instances of store employees giving people they know discounts or free items.
Lol, I hope stores that use this lose millions on this stupid ass privacy invasion. Anyone stupid enough to believe the savings of catching a 10% employee discount used occasionally for friends or whatever is going to offset whatever the fuck this most recent torment nexus is going to cost frankly deserves to be swindled.
iturnedintoanewt@lemm.ee 2 weeks ago
That would be if it ends in the news if a store uses it. I definitely can’t imagine people stop using their main grocery store off from a rumor like this.
Catoblepas@lemmy.blahaj.zone 2 weeks ago
Oh, I don’t even mean from lost sales, I mean because this service is fundamentally going to cost more than the “theft” (lol) it’s allegedly stopping. If any one employee (or even a team) is doing this at scale and a business needs AI tracking customers to pick up on it, there is something drastically wrong.
This service is basically pure AI hype. It’s not doing anything a minimally engaged manager couldn’t already do with the salary you’re having to pay them anyway. Except the AI is also doing it worse and are a higher cost. Yay!