Shit like this is why we need strong regulations for anything that is a medical device that is depended on by people. I dot. Give a shit if it isn’t profitable anymore, these companies need to support their customers that may be significantly impacted if their devices don’t work.
Comment on Paralyzed Man Unable to Walk After Maker of His Powered Exoskeleton Tells Him It's Now Obsolete
IronKrill@lemmy.ca 1 month ago
Glad that he eventually got it fixed.
Fortunately, Lifeward eventually capitulated and Straight was able to get his exoskeleton repaired — but that was only after an intense campaign
Still, these are the issues that make me question why anyone is excited for products like brain implants. The longer we can go without commercialised body modifications, the better.
stealth_cookies@lemmy.ca 1 month ago
t3rmit3@beehaw.org 1 month ago
To me, it’s why Right to Repair laws are incredibly necessary. Repair parts, manuals, everything needed to operate and maintain a sold product should be mandated as “must be available to buy from the patent-holder, or the patent expires and the part is legal for anyone to manufacture”.