Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

milicent_bystandr@lemm.ee ⁨2⁩ ⁨months⁩ ago

• jonne@infosec.pub ⁨2⁩ ⁨months⁩ ago

  Yep, I doubt the chatbot has direct access to the inventory.

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  • Chewget@lemm.ee ⁨2⁩ ⁨months⁩ ago

    One of their marketed features is the ability to access this type of useful information. Amazon is supposed to be one of the leading developers of the technology. I would be more surprised if they didn’t.

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