Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

milicent_bystandr@lemm.ee ⁨1⁩ ⁨week⁩ ago

• jonne@infosec.pub ⁨1⁩ ⁨week⁩ ago

  Yep, I doubt the chatbot has direct access to the inventory.

  source

  • Chewget@lemm.ee ⁨1⁩ ⁨week⁩ ago

    One of their marketed features is the ability to access this type of useful information. Amazon is supposed to be one of the leading developers of the technology. I would be more surprised if they didn’t.

    source