Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

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Zorque@lemmy.world ⁨2⁩ ⁨months⁩ ago

And inventing a bunch of people who do nothing but sing the praises of amazon isn’t?

People have been shitting on Amazon for years, you haven’t exactly stumbled on a revelation. You’re not some outsider who’s the only one who sees the truth.

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